MEMBERSHIP TERMS AND CONDITIONS

These terms and conditions are entered into by and between Primal Fitness (hereinafter “PF”) and you (hereinafter “the Member”).

SERVICES

Membership entitles the Member to access Primal Fitness facilities, coaching services, and equipment as included within their membership type.

MEMBERSHIP

Membership is personal to the Member and may not be transferred or shared.

AGE LIMIT

Members must be 18 years or older.

Members aged 16–17 may train with written parental consent.
Anyone under 16 must be supervised at all times.

HEALTH

The Member confirms they are medically fit to participate in exercise.

If the Member has any concerns regarding their health, they must seek advice from a qualified medical professional before participating.

Primal Fitness does not conduct medical assessments and is not responsible for determining a Member’s fitness to train.

Any assessments carried out (e.g. body composition scans) are for progress tracking purposes only and are not medical or diagnostic tools.

LIABILITY

Members are responsible for any damage caused to equipment or facilities through misuse or negligence.

The Member agrees to cover the cost of any such damage.

WAIVER OF LIABILITY

All training and use of facilities is undertaken at the Member’s own risk.

Primal Fitness is not liable for:

  • Injury sustained during training
  • Loss or damage to personal property
  • Any incidents arising from use of equipment or facilities

Members must ensure they understand how to use equipment safely and follow coach guidance at all times.

PERSONAL BELONGINGS

Storage is limited. Members are advised not to bring valuables into the facility.

Any items left on the premises may be removed or disposed of if unclaimed.

LOST PROPERTY OR THEFT

Primal Fitness does not accept responsibility for lost or stolen items.

Unclaimed items will be held for up to 7 days before being disposed of.

CODE OF CONDUCT

Members must respect staff, other members, and the facility at all times.

Primal Fitness operates a zero-tolerance policy towards:

  • Abuse or intimidation
  • Disruptive behaviour
  • Unsafe use of equipment

SUSPENSION / TERMINATION

Primal Fitness reserves the right to suspend or terminate membership without refund if the Member breaches the code of conduct.

ACCESS & SESSION STRUCTURE

Access to the facility is via booked sessions only.

Session availability, class times, and coaches are subject to change.

Primal Fitness is typically open:

  • Monday–Friday: 6:00am – 8:30pm
  • Saturday: 7:00am – 12:00pm

Opening hours may vary.

BOOKINGS & ATTENDANCE

Members must:

  • Book sessions in advance
  • Cancel within the stated cancellation window

Late cancellations or no-shows may result in session loss or restricted booking access.

Memberships are not based on attendance, and unused sessions are not refundable.

PAYMENT

The Member is responsible for all membership payments.

  • Payments are collected via direct debit on either the 1st or 15th of each month
  • The first payment (or pro-rata amount) is taken upon joining

Membership continues regardless of usage.

If a payment fails:

  • Access may be suspended
  • The membership remains active and payable

If payment is not made within 30 days:

  • The full outstanding balance may become due
  • The account may be referred to a debt collection agency

The Member authorises automatic payment from their account.

CANCELLATION POLICY

Cancellation requires a minimum of 60 days’ written notice via email to:

admin@primalfitnessuk.com

The notice period begins from the date the email is received.

Membership payments will continue during the notice period.

RENEWAL

Membership automatically renews each month unless cancelled in line with the notice period.

EXCEPTIONAL CANCELLATION

Early cancellation may be considered in exceptional circumstances:

  • Medical condition preventing exercise (with medical evidence)
  • Relocation outside a reasonable travel distance (evidence required)

All requests are reviewed on a case-by-case basis.

FREEZE POLICY

Memberships may be paused with a minimum of 1 month’s notice.

  • Maximum freeze period: 2 months
  • Frozen time is added to the end of the membership

PRICE CHANGES

Membership prices may be reviewed periodically.

Any changes will be communicated with at least 30 days’ notice.

REFUNDS

Membership fees are non-refundable.

Unused sessions, missed sessions, or early cancellations do not qualify for refunds.

PHOTO & MEDIA CONSENT

Primal Fitness may capture photos and videos within the facility for promotional purposes.

By attending sessions, Members consent to the use of their image in:

  • Social media
  • Marketing materials
  • Website content

If a Member wishes to opt out, they must notify a member of staff.

GENERAL

Primal Fitness reserves the right to update these terms and conditions at any time.

Members will be notified of any significant changes.

Welcome to Primal Fitness – where results aren’t just possible, they’re inevitable.

If you’re tired of cookie-cutter gyms that leave you guessing what to do next… if you’re done with walking into a crowded room of machines and leaving with zero results…

Then you’re in the right place.

At Primal Fitness, we don’t just hand you a workout—we hand you a roadmap to the body, energy, and confidence you’ve been craving for years.

 

 

MEMBERSHIP OPTIONS

 

1. The Kickstart Plan (PT 8 – The Accelerator)
For members ready to dial up the intensity and see real body transformation.

  • 8 Semi-Private Personal Training Sessions per month

  • Unlimited Large Group Training sessions

  • Personalised coaching & progress reviews

  • Weekly habit & nutrition support

  • Dedicated personal coach for nutrition support

  • £169/month

  • Or save £120/year with a 12-month contract

  • 60 Days Notice is required to Cancel after initial 3 month period

 

2. The Momentum Plan (PT 12 – The Total Transformation)
You’re all-in. You want results and you’re not here to waste time.

  • 12 Semi-Private Personal Training Sessions per month

  • Unlimited Large Group Training sessions

  • High-level support & full lifestyle coaching

  • Dedicated personal coach for nutrition support

  • £199/month

  • Or save £120/year with a 12-month contract

  • 60 Days Notice is required to Cancel after initial 3 month period

 

3. The Mastery Plan (PT 16 – The Elite Edge)

For those who want elite-level results with the highest support possible.

  • 16 Semi-Private Personal Training Sessions per month

  • Unlimited Large Group Training sessions

  • High-level support & full lifestyle coaching

  • Dedicated personal coach for nutrition support

  • £239/month

  • Or save £120/year with a 12-month contract

  • 60 Days Notice is required to Cancel after initial 3 month period

     

 

COMPARE MEMBERSHIP OPTIONS

Feature The Kickstart Plan (PT 8) The Momentum Plan (PT 12) The Mastery Plan (PT 16) Commercial Gym
Semi-Private PT Sessions (monthly) 8 12 16 –
Unlimited Group Training ✓ ✓ ✓ –
Personalised Coaching & Support ✓ ✓✓ ✓✓ –
Monthly Check-ins ✓ ✓✓ ✓✓ –
Habit & Nutrition Support ✓ ✓✓ ✓✓ –
Dedicated Personal Coach (Nutrition) ✓ ✓ ✓ –
Access to Member Resources ✓ ✓ ✓ –
Monthly Price £169 £199 £239 £30–£50
Save £££ with 12-month Contract ✓ (£120/yr) ✓ (£120/yr) ✓ (£120/yr) ✗

Results Don’t Come From Guesswork. They Come From Systems.

If you’re ready to stop spinning your wheels and start making progress you can see (and feel), then choose the option that matches your commitment.

Spots are limited. We cap membership to ensure every woman gets the support she deserves.

Let’s make this your turning point.

 

Join Now  – Your future self will thank you.

 

 

 

Couples Discounts

Please note that we offer discounts of up to 10% on some of the Above Memberships for couples who train together.

Email us at info@primalfitnessuk.com to find out more (T&Cs Apply)

 

 

Have Any Questions?

Or are you looking for an alternative membership option?

If so, please contact us at admin@primalfitnessuk.com with your requirements or any other queries regarding memberships at Primal Fitness.