MEMBERSHIP TERMS AND CONDITIONS

These terms and conditions are entered into by and between Primal Fitness (hereinafter “PF”) and you (hereinafter “the Member”).

SERVICES

Membership entitles the Member to access Primal Fitness facilities, coaching services, and equipment as included within their membership type.

MEMBERSHIP

Membership is personal to the Member and may not be transferred or shared.

AGE LIMIT

Members must be 18 years or older.

Members aged 16–17 may train with written parental consent.
Anyone under 16 must be supervised at all times.

HEALTH

The Member confirms they are medically fit to participate in exercise.

If the Member has any concerns regarding their health, they must seek advice from a qualified medical professional before participating.

Primal Fitness does not conduct medical assessments and is not responsible for determining a Member’s fitness to train.

Any assessments carried out (e.g. body composition scans) are for progress tracking purposes only and are not medical or diagnostic tools.

LIABILITY

Members are responsible for any damage caused to equipment or facilities through misuse or negligence.

The Member agrees to cover the cost of any such damage.

WAIVER OF LIABILITY

All training and use of facilities is undertaken at the Member’s own risk.

Primal Fitness is not liable for:

  • Injury sustained during training
  • Loss or damage to personal property
  • Any incidents arising from use of equipment or facilities

Members must ensure they understand how to use equipment safely and follow coach guidance at all times.

PERSONAL BELONGINGS

Storage is limited. Members are advised not to bring valuables into the facility.

Any items left on the premises may be removed or disposed of if unclaimed.

LOST PROPERTY OR THEFT

Primal Fitness does not accept responsibility for lost or stolen items.

Unclaimed items will be held for up to 7 days before being disposed of.

CODE OF CONDUCT

Members must respect staff, other members, and the facility at all times.

Primal Fitness operates a zero-tolerance policy towards:

  • Abuse or intimidation
  • Disruptive behaviour
  • Unsafe use of equipment

SUSPENSION / TERMINATION

Primal Fitness reserves the right to suspend or terminate membership without refund if the Member breaches the code of conduct.

ACCESS & SESSION STRUCTURE

Access to the facility is via booked sessions only.

Session availability, class times, and coaches are subject to change.

Primal Fitness is typically open:

  • Monday–Friday: 6:00am – 8:30pm
  • Saturday: 7:00am – 12:00pm

Opening hours may vary.

BOOKINGS & ATTENDANCE

Members must:

  • Book sessions in advance
  • Cancel within the stated cancellation window

Late cancellations or no-shows may result in session loss or restricted booking access.

Memberships are not based on attendance, and unused sessions are not refundable.

PAYMENT

The Member is responsible for all membership payments.

  • Payments are collected via direct debit on either the 1st or 15th of each month
  • The first payment (or pro-rata amount) is taken upon joining

Membership continues regardless of usage.

If a payment fails:

  • Access may be suspended
  • The membership remains active and payable

If payment is not made within 30 days:

  • The full outstanding balance may become due
  • The account may be referred to a debt collection agency

The Member authorises automatic payment from their account.

CANCELLATION POLICY

Cancellation requires a minimum of 60 days’ written notice via email to:

admin@primalfitnessuk.com

The notice period begins from the date the email is received.

Membership payments will continue during the notice period.

RENEWAL

Membership automatically renews each month unless cancelled in line with the notice period.

EXCEPTIONAL CANCELLATION

Early cancellation may be considered in exceptional circumstances:

  • Medical condition preventing exercise (with medical evidence)
  • Relocation outside a reasonable travel distance (evidence required)

All requests are reviewed on a case-by-case basis.

FREEZE POLICY

Memberships may be paused with a minimum of 1 month’s notice.

  • Maximum freeze period: 2 months
  • Frozen time is added to the end of the membership

PRICE CHANGES

Membership prices may be reviewed periodically.

Any changes will be communicated with at least 30 days’ notice.

REFUNDS

Membership fees are non-refundable.

Unused sessions, missed sessions, or early cancellations do not qualify for refunds.

PHOTO & MEDIA CONSENT

Primal Fitness may capture photos and videos within the facility for promotional purposes.

By attending sessions, Members consent to the use of their image in:

  • Social media
  • Marketing materials
  • Website content

If a Member wishes to opt out, they must notify a member of staff.

GENERAL

Primal Fitness reserves the right to update these terms and conditions at any time.

Members will be notified of any significant changes.

Are you frustrated and fed up with achieving depressingly average results
in the gym?

Are you a fed up, frustrated dieter looking to get off the endless treadmill
of yo yo dieting?

Well you have come to the right place!

A Little Bit About Me

I help men and women who feel stuck and out of control. 

Who are struggling with, stubborn weight gain, low confidence and feeling unattractive.

To regain control of their body and their lives. By coaching them on how to train and how to eat.
So that they can re-discover the person they used to be, feel more attractive, re-connect with their partners but still be able to have a life at the same time.

My Story

When I was younger I used to be really skinny. 
Yes I was even more skinny than I am today. But this is actually as true story In my early twenties I once got blown off a sun-lounger on holiday because I was so skinny. In full view of my mates and some girls we were chatting to I can see you thinking though. Why are you complaining about being skinny? 

Well just like you might know someone who hates being overweight, I hated being skinny. I mean really hated it! I couldn’t get onto the rugby team at school because I wasn’t big enough. I used to get bullied by the bigger lads at school.

So you see..

Even though I might not have ever been overweight, I know how it feels to want to change your body, because you are unhappy in your present condition. I understand your fears and frustrations Because I have been there myself. As I got older, I allowed my lifestyle to get the better of me. I had an office job, working for a bank Managing over 50 staff at one point. Very stressful at times.

I used to think I was “healthy” because I went to the gym. But I used to binge drink every weekend. As a result I was like a zombie. On a monday morning, I used to rely on coffee getting me through the day. I felt like crap And looked like it too. Then by the time Friday came around, I was feeling fresh and ready to do it all over again. So what happened? Well I got so sick of being skinny. I knew something needed to change.

I decided to take action. Like you taken action by coming here today.

I actually hired a trainer and discovered I had a passion for training and nutrition. Went through a career change at work. I decided to study nutrition and to study training. From some of the best coaches around the world. And realised I also had a passion for helping people, just like YOU...

My Beliefs

I believe that transforming your body should be an enjoyable process.

You feel like you have to spend hours torturing yourself in the gym.

Or restrict your diet and remove all of your favourite foods.

Just so you can lose a few pounds.

I have proven with my clients for many years that this approach is unnecessary and also unhealthy in the long term.


My Passion

Im passionate about helping people just like you.

Because I have been there myself.

I have been frustrated, unhappy, angry and helpless.

All of these emotions I felt before in my previous life.

That is why I can empathise with everyone I work with

Our 6 Week Challenge for you.

If you are ready to take action and you want the same great results as Anna, Cathy and Kat, then I have a 6 Week Challenge for you.

All you have to do is click this link which will take you to a page to join our 6 Week Challenge

 – FOR JUST £199 

Proofs

But don’t take my word for it...

Check out my previous transformations....

After the birth of my second child I felt like my body wasn’t my own anymore. I was tired, lethargic and unhappy.
After 6 weeks with Chris at Primal I have lost 22lbs.
Now I feel like the old me, more confident and heaps more energy…

Catherine K, Mum of 2

I felt really nervous before I started, didn’t really know what to expect.
I lost 28lbs in around 16 weeks,
Now I feel amazing, such a difference to when I first started after I had my daughter.

Kat M, Mum of 3
Had tried bootcamps, gym memberships and PT sessions but nothing had worked for her, she lost 14lbs in 10 weeks following the MELT program principles.

Had tried bootcamps, gym memberships and PT sessions but nothing had worked for her, she lost 14lbs in 10 weeks following the MELT program principles. - CHRIS E

Had been on the “diet treadmill” for years, following every diet know to man, she finally found the right approach for her and lost 19lbs in 8 weeks on the MELT program. -   CATHERINE K

"Had been on the 'diet treadmill' for years, following every diet know to man, she finally found the right approach for her and lost 19lbs in 8 weeks on the MELT program" - Christine K

Lost 18lbs in 8 weeks on our MELT Program
- Clint

"I lost 10lbs in 6 weeks and feel SO much better" 

“Cant believe I used to look like that, the results are incredible" - PAUL R

A super busy dad and company director, lost 37lbs in 16 weeks on our Personal Training program

“Thanks to Chris at Primal for all the support and training, leading up to my wedding I felt brilliant and full of confidence, especially as we got married abroad and were at several pool parties. I got a load of compliments from friends and family which made it even better!” - SIMON R

A company director with a very hectic social life lost 12lbs in 6 weeks in the lead up to his wedding day

PAUL H

A company MD, who works crazy hours 7 days a week, lost 30lbs in 12 weeks on our Personal Training program

CHRIS G

Diane W

Kyle B

Kimberley H

Jane B

So many of our members have had success following our Small Group Personal Training and you can too.

So if you want to say goodbye to your baggy
clothes in your wardrobe.

Have more energy to play with your children.

And feel SEXY and more attractive to your partner.

Then Small Group Personal Training is for you

6 Week Challenge for you.

If you are ready to take action and you want the same great results as Kim, Diane, Jane and Kyle, then I have a 6 Week Challenge for you.

 All you have to do is click this link which will take you to a page to join our 6 Week Challenge 

– FOR JUST £199

100% MONEY BACK GUARANTEE


We are so confident that our Small Group Personal Training will help you, that I will offer you a full 100% money back guarantee, if you are not satisfied with the results you get, I don’t want your money.