MEMBERSHIP TERMS AND CONDITIONS

These terms and conditions are entered into by and between Primal Fitness (hereinafter “PF”) and you (hereinafter “the Member”).

SERVICES

Membership entitles the Member to access Primal Fitness facilities, coaching services, and equipment as included within their membership type.

MEMBERSHIP

Membership is personal to the Member and may not be transferred or shared.

AGE LIMIT

Members must be 18 years or older.

Members aged 16–17 may train with written parental consent.
Anyone under 16 must be supervised at all times.

HEALTH

The Member confirms they are medically fit to participate in exercise.

If the Member has any concerns regarding their health, they must seek advice from a qualified medical professional before participating.

Primal Fitness does not conduct medical assessments and is not responsible for determining a Member’s fitness to train.

Any assessments carried out (e.g. body composition scans) are for progress tracking purposes only and are not medical or diagnostic tools.

LIABILITY

Members are responsible for any damage caused to equipment or facilities through misuse or negligence.

The Member agrees to cover the cost of any such damage.

WAIVER OF LIABILITY

All training and use of facilities is undertaken at the Member’s own risk.

Primal Fitness is not liable for:

  • Injury sustained during training
  • Loss or damage to personal property
  • Any incidents arising from use of equipment or facilities

Members must ensure they understand how to use equipment safely and follow coach guidance at all times.

PERSONAL BELONGINGS

Storage is limited. Members are advised not to bring valuables into the facility.

Any items left on the premises may be removed or disposed of if unclaimed.

LOST PROPERTY OR THEFT

Primal Fitness does not accept responsibility for lost or stolen items.

Unclaimed items will be held for up to 7 days before being disposed of.

CODE OF CONDUCT

Members must respect staff, other members, and the facility at all times.

Primal Fitness operates a zero-tolerance policy towards:

  • Abuse or intimidation
  • Disruptive behaviour
  • Unsafe use of equipment

SUSPENSION / TERMINATION

Primal Fitness reserves the right to suspend or terminate membership without refund if the Member breaches the code of conduct.

ACCESS & SESSION STRUCTURE

Access to the facility is via booked sessions only.

Session availability, class times, and coaches are subject to change.

Primal Fitness is typically open:

  • Monday–Friday: 6:00am – 8:30pm
  • Saturday: 7:00am – 12:00pm

Opening hours may vary.

BOOKINGS & ATTENDANCE

Members must:

  • Book sessions in advance
  • Cancel within the stated cancellation window

Late cancellations or no-shows may result in session loss or restricted booking access.

Memberships are not based on attendance, and unused sessions are not refundable.

PAYMENT

The Member is responsible for all membership payments.

  • Payments are collected via direct debit on either the 1st or 15th of each month
  • The first payment (or pro-rata amount) is taken upon joining

Membership continues regardless of usage.

If a payment fails:

  • Access may be suspended
  • The membership remains active and payable

If payment is not made within 30 days:

  • The full outstanding balance may become due
  • The account may be referred to a debt collection agency

The Member authorises automatic payment from their account.

CANCELLATION POLICY

Cancellation requires a minimum of 60 days’ written notice via email to:

admin@primalfitnessuk.com

The notice period begins from the date the email is received.

Membership payments will continue during the notice period.

RENEWAL

Membership automatically renews each month unless cancelled in line with the notice period.

EXCEPTIONAL CANCELLATION

Early cancellation may be considered in exceptional circumstances:

  • Medical condition preventing exercise (with medical evidence)
  • Relocation outside a reasonable travel distance (evidence required)

All requests are reviewed on a case-by-case basis.

FREEZE POLICY

Memberships may be paused with a minimum of 1 month’s notice.

  • Maximum freeze period: 2 months
  • Frozen time is added to the end of the membership

PRICE CHANGES

Membership prices may be reviewed periodically.

Any changes will be communicated with at least 30 days’ notice.

REFUNDS

Membership fees are non-refundable.

Unused sessions, missed sessions, or early cancellations do not qualify for refunds.

PHOTO & MEDIA CONSENT

Primal Fitness may capture photos and videos within the facility for promotional purposes.

By attending sessions, Members consent to the use of their image in:

  • Social media
  • Marketing materials
  • Website content

If a Member wishes to opt out, they must notify a member of staff.

GENERAL

Primal Fitness reserves the right to update these terms and conditions at any time.

Members will be notified of any significant changes.

We help REAL people get REAL results

Take the first step to a fitter, healthier body with our 6 Week Challenge for £199  

Are you sick of wearing baggy clothes to hide your figure?

Are you bored of spending endless hours in the gym with only depressingly average results to show for it?

Are you scared of baring all on the beach this summer?

“Don’t worry, I know how you feel”

I help Men and women who feel stuck and out of control. Who are struggling with Stubborn weight gain, low confidence and feeling unattractive

To Regain control of their body and their lives. By Coaching them on how to train and how to eat

So that They can re-discover the person they used to be, feel more attractive, re-connect with their partners but still be able to have a life at the same time

I help them to lose weight, tone up and finally improve those stubborn areas that have been a problem for years.

I take a different approach than you might have experienced before

Using my years of experience I have developed my M.E.L.T. rapid fat loss system which give you rapid, but most importantly, sustainable results. 

  • Metabolism 
  • Enhancing
  • Lifestyle
  • And Training

You spend less time in the gym than you imagined and you wont have to follow any boring, tasteless rabbit food diet either

I use tried and tested combinations of resistance training using weights, kettlebells, bodyweight and suspension work combined with a variety of high and low intensity cardio workouts
So that you will literally M.E.L.T. the fat in front of your eyes like a fat burning furnace.

I help women and men, take back control of their bodies without having to sacrifice too much time from their busy lives.

I understand that time is precious, that is why I make my programs as effective as possible and give you diet plans that work around your lifestyle (not the other way around)

But don’t just take my word for it

Primal Fitness Success Stories

I am a ridiculously busy mum with three children, a husband that does nightshift’s a crazy dog and a mad job. My sleep patterns were appalling and before I started at Primal Fitness my diet and exercise plan were non- existent.
I tried all sorts of different things before to lose weight, yoyo diets and other types of gym classes, I used to feel out of control and frustrated over how I had let myself get in such a shape.
I was very self conscious about my tummy, even around my husband…. but now I have a waist and I have worn sleeveless dresses for the first time in ten years
I started with Primal almost four months ago, in that time my confidence has gone up tenfold and my dress size down two sizes, but it is worth every ounce of effort because it works, my only problem is that I keep shopping for new clothes!

Anna F, Mum of 3

After the birth of my second child I felt like my body wasn’t my own anymore. I was tired, lethargic and unhappy.
After 6 weeks with Chris at Primal I have lost 22lbs.
Now I feel like the old me, more confident and heaps more energy…

Catherine K, Mum of 2

I felt really nervous before I started, didn’t really know what to expect.
I lost 28lbs in around 16 weeks,
Now I feel amazing, such a difference to when I first started after I had my daughter.

Kat M, Mum of 3

So how does it work? Our Small Group Personal Training works by doing the following:
We take you through

  • 3 x Small Group Personal Training (SGPT) sessions per week, so that, all your major muscles groups are worked at the right intensity but also have enough time to recover in between sessions. 
  • Plus doing full body workouts will also help to boost your metabolism and make your body much more efficient at burning fat, shaping and toning your problem areas.
  • We personalize your training plan, so that, you are progressed at exactly the right pace for you
  • We give you nutrition plans that are 100% individual to you, so that, you are able to fit your diet around your lifestyle and also so you don’t have to give up your favorite foods including chocolate and wine.

So many of our members have had success following our SGPT System and you can too...

  • So if you want to say goodbye to your baggy clothes in your wardrobe
  • Have more energy to play with your children
  • And feel SEXY and more attractive to your partner

Then the SGPT System is for you

 If you are ready to take action and you want the same great results as Anna, Catherine and Kat, then I have a 6 Week Challenge for you.

Take the first step to a fitter, healthier body with our 6 week challenge for £199

100% MONEY BACK GUARANTEE

I am so Confident that our SGPT System will help you, that I will offer you a full 100% money back guarantee, if you are not satisfied with the results you get, I don’t want your money.